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Customer Comments - 2015

Best Crystal is an independent small business, and excellent customer service is our highest priority - our customer service and communication distinguish us from our competition. We have knowledgeable Customer Service Representatives ready to assist you via phone or email at 1-866-516-0907 or service@bestcrystal.com. Your shopping experience and satisfaction are very important to us. Thank you to all of our customers who have taken the time to write and call. We appreciate your feedback and your business. We will keep working hard to provide Best Crystal customers with the best customer service.

The Royal Albert mugs were received on time and in an excellent condition. Beautiful mugs! Thank you!

Dania L. 12/30/15

Nothing but great feedback for BestCrystal. Unfortunately my package was received as damaged but BestCrystal immediately worked hard to make things right over a holiday weekend after I contacted them. I would absolutely buy from this seller again and recommend them to anybody.

Patrick H. 12/27/15

Impressed glasses arrived on short notice at the busiest mailing time of the year. Glasses are perfect.

Marlayne D. 12/24/15

My ornament arrived in perfect condition. It was well-packed and protected. Thank you.

Chris P. 12/21/15

I was so very pleased with these dishes! They arrived sooner than expected and they are even more beautiful than I hoped! Their light creamy yellow color is very cheery!

Connie D. 12/15/15

Best Crystal is great.

Chrys R. 12/10/15

Excellent service! thank you so much for taking the extra step to bubble wrap the glasses!!!! THANK YOU.

Lauren C. 12/5/15

Yes I received my dishes we love them. Thank You.

Tim S. 12/2/15

Received my items promptly and in perfect condition!

Rachel G. 11/30/15

Beautiful set. I bought two plus some extra plates, bowls There was some shipping damage in the first shipment but seller took care of it immediately. I did have images of the broken goods but they did not care to even ask. Impressed!! Very reliable.

Anjali P. 11/29/15

Everything in the set was exactly as described. Prompt shipping. They went over and above to make sure everything was ok. One cup was broken when the shipment arrived and they offered to replace it without having to go through the hassle of returning the whole shipment. Outstanding customer service. I would definitely order from them again.

Cindi R. 11/21/15

Thank You Best Crystal! Everything was packed well and arrived Safely and on time!

Kelly R. 11/21/15

Above and beyond. I received emails letting me know the exact location of my shipment.

Susan BG. 11/18/15

Very pleased with service. One item was defective and Best Crystal promptly replaced it.

April M. 10/25/15

Both Lladro figures arrived safe and sound. Thank you!

Barbara C. 10/9/15

Thank you for getting this to me when you said it would be and also, packaged so carefully and secure. I Love them!

Audreyetta S. 10/7/15

Thank you so much! The item and the packaging exceeded my expectations. What a wonderful surprise!

Danielle W. 10/1/15

Great service! Fast delivery and everything showed up in perfect condition. Thank you!

Kaitlin B. 9/28/15

Very elegant looking! Great buy!! Looks beautiful on my table.

Dana H. 9/24/15

Bowls were packed nicely and it came on time.

Ernesto R. 9/21/15

During shipping, some of the items I order were damaged. This amazing company was not only polite about it, they sent me items to replace what was broken at no extra charge and no extra hassle. Their customer service went above and beyond. I'm very pleased and will seek to use them again in the future. Best Crystal is aptly named!

Alyssa W. 9/18/15

Crystal tumblers arrived in time, they were beautiful. Wonderful customer service.

Lacy S. 9/15/15

I received excellent service from this company, and their products are beautiful and just as described.

Mary R. 9/10/15

shipped fast, beautiful frame! Gave it to my sister for her wedding gift.

Jamie S. 9/8/15

quick shipment and delivery. All items as described!

Perry H. 8/31/15

Item I wanted, price was good, delivery was efficient.

Sally C. 8/30/15

Good packaging, item exactly as described.

Wendy S. 8/25/15

This was a perfect delivery, and I'm enjoying using the salad plates now. Thanks for your good work!

Sara K. 8/24/15

Ordered this set as an addition to what I currently own. Came to my door promptly and in perfect condition.

James H. 8/20/15

Beautiful setting! Great service and well packed shipment. Thanks!

Priscilla B. 8/16/15

Delivered promptly and was in excellent condition. Great service.

Barbara P. 8/6/15

Fast delivery. Item arrived in new and in excellent condition. Thank you!

Patricia F. 7/31/15

This was a gift. It arrived at the recipients home timely and perfect. Thank you.

Talia W. 7/27/15

Plates arrived safely -packaged incredibly secure! They are beautiful and merge well with my dinnerware.

Suzanne L. 7/24/15

excellent, as described. packed well, thanks

Joan R. 7/18/15

The items arrived in perfect condition. The consideration you took to insure that the items traveled safely was greatly appreciated. Each cup was in it's own box with bubble wrap and then more bubble wrap in a larger box. Well done! Many companies are not so thoughtful. Thanks again. I will definitely buy using your firm again.

Christine B. 7/15/15

The blue willow dinner set is perfect. One of the tall tea cups had a chip in it. I emailed Best Crystal and they replaced it immediately, within days we had the replacement! We will continue to do business with Best Crystal and highly recommend them.

David G. 7/10/15

The item was shipped timely and wrapped beautifully!

Jack L. 7/6/15

Waterford bowl arrived in perfect order and timely. This was a wedding gift and the couple thought it was beautiful.

Barbara A. 7/2/15

Lovely dishes. Arrived quickly and in excellent condition. Very happy.

Maria N. 6/26/15

Great buy and terrific packing.

Jean H. 6/25/15

Beautiful. ...packaged very well. Would certainly buy from you again.

Juanell B. 6/14/15

Received items quickly. Packaged appropriately. Nothing broken. Item described was exactly what was received.

Karen F. 6/10/15

Needed a small accommodation with my order and I found the customer service to be 'non pariel' as they say. Wonderful, friendly folks to talk to and they are super interested in customer satisfaction. A small company with a big heart. If you need crystal fairly priced, well packed and shipped quickly, these are the go to folks for sure! Thanks!!!!

Walt S. 5/28/15

I was very satisfied with the product. The delivery date was as promised and the mdse was as beautiful as advertised.

Kenneth K. 5/14/15

The item arrived in perfect shape and goes along with my other sets. I really love this set of dishes and thank you for your price and speedy delivery.

Brenda B. 5/10/15

The glasses arrived quickly and all in tact! Great packaging for such fragile items.

Michelle G. 4/30/15

Oh my goodness, these plates are so amazing! The color is breathtaking, the quality, amazing! They are a solid dish! I can't rave about them enough! So beautiful!

Mary S. 4/26/15

The place settings were shipped right away and arrived in time to use for Easter dinner. Packaged in original boxes and in perfect condition.

Cathy B. 4/8/15

the service and the product are very wonderful.

Fuhping C. 3/31/15

fast delivery and nicely packaged

Harriet L. 3/19/15

Everything arrived when it was expected and was in like new condition. No problems at all.

James T. 3/15/15

Could not believe how quickly I received this -- superfast shipping and a truly lovely memento! Just sparkles on the mantel.

Lori C. 3/6/15

The bowl is gorgeous. This was a present to me from my husband but would make a wonderful wedding or anniversary gift.

Peggy G. 2/28/15

Service was excellent! Very easy to work with sales personnel they were extremely helpful.

Caitin W. 2/17/15

Fast service and platter arrived in excellent condition.

Rachel E. 2/17/15

Very beautiful. It could be given for any holiday or birthday. I love it!

Reva W. 2/8/15

Item arrived as expected and ahead of quoted delivery time. Excellent experience.

Ted H. 2/5/15

AMAZING!!!! We received this way sooner than they predicted. Very nice surprise!!

Charles F. 1/24/15

Bowl was in perfect condition, the way it was wrapped was great.

Arna G. 1/20/15

Exactly what I wanted, when I needed it and shipped safely. No damage. Thank you so much!

Todd A. 1/19/15

Truly the most amazing customer serviced received in years. Courteous, exceptional customer service and extremely reliable. Thank you BestCrystal!!!

Angela K. 1/12/15

A lifelong special gift for our first great niece. Thank you for the perfect transaction.

Gary W. 1/12/15

The item arrived before the predicted delivery date, was as described and in perfect condition.

Heidi S. 1/10/15

All was as advertised. Very satisfied. Very pleased with the quality

Luanne T. 1/10/15

Thank you!! That's great!! We will definitely keep coming back to Best Crystal!!

Judy Minogue 1/7/15

I wasn't promised this by Christmas, so I was pleasantly surprised when it arrived in time for me to surprise my wife. Great service.

Roy H. 1/6/15