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Customer Comments

Best Crystal is an independent small business, and excellent customer service is our highest priority - our customer service and communication distinguish us from our competition. We have knowledgeable Customer Service Representatives ready to assist you via phone or email at 1-866-516-0907 or service@bestcrystal.com. Your shopping experience and satisfaction are very important to us. Thank you to all of our customers who have taken the time to write and call. We appreciate your feedback and your business. We will keep working hard to provide Best Crystal customers with the best customer service.

Thank you so much for having Tom Brennan engrave the ornament! Wishing you and your employees a "Very Joyous Christmas and All the Best in the New Year!".

Wayne & Barb S. 11/27/16

Ordered these the week of the wedding very last minute and they were received and happily used by the new couple at the reception. Great service!

Laura W. 11/22/16

Love the vase. Perfect gift for a Ruby Anniversary.

Barbara A. 11/16/16

Fast shipping, item exactly as described and perfect. Packaging was secure.

Fonda N. 11/15/16

I' happy with my experience and purchase.

Pawn K. 11/14/16

Wow! Fast delivery, in great shape.

Peter D. 11/11/16

Excellent service. Follow up to ensure satisfaction is appreciated.

John G. 11/5/16

Super fast shipping! Perfect transaction! Item is just as described! Fits perfectly by my kitchen sink. Great quality and looks rich. Love the accent color blue. Reminds me of a "Tiffany's Blue"!

Kristen G. 11/5/16

This item was a gift and was so glad for the prompt service and delivery and everything seemed as stated.

Margaret B. 11/3/16

Exactly what I wanted, and shipped quickly! Thank you.

Kristen S. 10/31/16

Everything was perfect. No worries.

Connie D. 10/24/16

Product arrived in excellent condition, exactly as described. Shipped quickly.

Nicholas A. 10/19/16

In great condition and arrived on time.

Connie S. 10/13/16

Happy with Kate spade flutes. Great seller who helped wonderfully with help and questions.

Kristy C. 10/8/16

Quick delivery and good price.

Rachel G. 10/7/16

The Waterford crystal was a gift to my mother. The bowl was exactly how it was described plus the price was amazingly excellent. I will definitely shop from Best Crystal's website for future purchases.

Leela G. 10/1/16

Excellent service. Package arrived on time and in perfect condiion. This Liadro has quickly become one of my favorites. Seems alot larger than described. Picture exact. VERY HAPPY! Will definitlly do business with Best Crystal again.

Lisa M. 9/29/16

The Tree of Life Shabbat Candlesticks was a gift, and my friend was very happy so I'm very happy.

Apollo G. 9/25/16

My order arrived when scheduled and was in excellent condition. I appreciate prompt service.

Theresa R. 9/24/16

Packaged nicely and looks beautiful!

Marion V. 9/16/16

Beautifully packet and shipped. Quick shipments. Gorgeous cross from Waterford.

William L. 9/10/16

Received item very quickly. It was beautifully packaged. Would definitely purchase from you again.

Audreyetta S. 9/5/16

I couldn't believe how fast my order was delivered and in excellent condition. Very well pleased.

Eileen S. 8/29/16

BestCrystal is amazing - the product was awesome and they helped me over the phone when I had a question about the crystal.

Patrick T. 8/28/16

Perfect all around. I ordered this frame as a bridal shower gift for my best friend. It arrived on time and well wrapped. Product was as described and beautiful. Thank you!

Sarah S. 8/15/16

Adorable ring holder, packaged very well and in authentic Kate Spade box. Can't wait to gift this to my best friend!

Kristina D. 8/9/16


Angelica H. 8/4/16

Beautiful bowl, arrived with no damage in secure packaging.

Daniel S. 8/2/16

Great online experience.

Cara B. 7/30/16

Love this product and so glad I could find it online. Your service was great.

Barbara C. 7/23/16

The vase was sent very quickly and packaged so no worries for a broke vase that as a present.

Sheri J. 7/18/16

I really enjoy purchases my china from BestCrystal. They are very thoughtful in how they protect and package their items that I have never received a single chip or crack in any china that I have ordered through them.

Shirley H. 7/16/16

This was a wedding gift for a young couple in Hungary. The wedding is August 6, 2016 and it is the most beautiful gift we could imagine. Romantic and Classy. We are totally delighted. Thank you.

Zoltan H. 7/12/16

Absolutely beautiful Waterford glass! Super fast shipping! Item arrived in excellent condition! Will DEFINITELY buy from Best Crystal again! Highly Recommend!

Michelle L. 7/7/16

Perfect anniversary gift. Great transaction and prompt delivery.

Lee L. 6/29/16

This vase arrived quickly and in perfect condition.

Kayla O. 6/21/16

Beautiful crystal, safely arrived on time. Would definitely buy again from Best Crystal.

Svetlana K. 6/18/16

Quick and excellent service. Happy to have the product.

Eileen S. 6/11/16

As described, with reasonable shipping speed. Very satisfied.

Jennifer M. 6/8/16

Easy. Chose from a large collection and my order was promptly delivered.

Martin R. 6/5/16

very pleased with my order and the promptness of it you do good work thanks

Barbara D. 6/1/16

Beautiful cake plate. I've bought it to serve cheesecake, and I needed it to be TOTALLY FLAT. IT IS. Exactly what I needed. And came very well wrapped in the package, protected, no damages.

Camila B. 5/24/16

I could not have been more satisfied with this purchase. The tray arrived ahead of the scheduled date, the recipients were very pleased with their very useful gift.

JJ G. 5/20/16

My sister is a Lladro collector and I got this for her birthday - Very cute and adorable to add to her collection - Received fast, I would order from Best Crystal again!!!

Dennisse Q. 5/19/16

Very nice item. Super quick delivery.

Madis S. 5/14/16

product was in excellent condition and exactly as pictured. fast shipping. will do business with you again.

Tali S. 5/12/16

Prompt shipping. Package was fragile and arrived securely. Will use Best Crystal again.

Ellen C. 5/9/16

Great buying experience, we bought two so far from them in different colors. Thanks.

Michael J. 5/7/16

I just love this statue. It is beautiful and it was shipped quickly. Thank you!

Austin M. 5/5/16

The items arrived on time and in perfect condition. The packaging was excellent since the item is so fragile. I had ordered a similar item from a different site, and was skeptical it would arrive broken from the other experience. I was pleasantly surprised when I opened perfect toasting flutes. Great Job BestCrystal!

Amber C. 4/27/16

I received my glasses fully intact. Not one was broken! This is quite a feat considering that others who ordered from different suppliers, including Nordstrom's, have had a number of difficulties with broken stems. Great job!!!

Teresa G. 4/25/16

Great price! Super fast!

Damien M. 4/24/16

These wine holders are exquisite!! I've ordered several in different patterns and given them as wedding, retirement and birthday gifts. Everyone is so impressed!! A real find... Just having the Waterford name makes them special!!

Cindy S. 4/23/16

Fast delivery. Great product.

Emma D. 4/20/16

Great product, exactly as ordered, packed securely, arrived in perfect condition.

Mike H. 4/18/16

Order arrived promptly and very well packaged. Item as described and at an excellent price.

Ana H. 4/14/16

Best Crystal had the china in stock and shipped it immediately, well packaged. I could not purchase this directly from Kate Spade NY because they said it was backordered. So I was very happy to find Best Crystal.

Betty M. 4/10/16

This product shipped and arrived quickly, well-packaged and in tact, and the seller's communication was excellent! Thanks BestCrystal!

Daniel R. 3/31/16

Best Crystal is the BEST! All items came on time and, were exactly what I ordered. I will definitely use you again.

Neelam S. 3/26/16

Beautiful disshes. Very fast shipment.

Kathleen L. 3/21/16

well wrapped and delivered quickly- thanks!

Amanda T. 3/15/16

I am very happy with these plates. I wad looking for a few more for my table settings. Great service and shipping. Thanks so much.

Vivienne H. 3/6/16

beautiful vase... arrived in great condition and on time as quoted.

Louis C. 2/29/16

Best crystal the best service ever One box containing wedge wood dinner ware had three broken dinner plates talked to Amy at best Crystal about the breakage problem she told three plates were on the way to me then I asked if I could purchase two plates so I would have set of ten She said no charge for the two extra all five were being sent that day And they arrived in two days. Great service.

Grace B. 2/26/16

I really appreciate the care that BestCrystal took in shipping my place settings. They took the time to add extra bubble wrap around the bowl and plates so that it wouldn't chip. This is my second item that I purchased through BestCrystal. I would definitely order future items from them.

Shirley H. 2/24/16

Great packing, Just as described, would order again.

Mary B. 2/2/16

Wow, the turn around from me placing the order to it arriving at my door was incredibly fast; I think the item shipped the same day as the order was placed! Thank you!

Cindy B. 1/29/16

Arrived on time. My sister and I each got our vases and we both love the beautiful crystal. The price was excellent!

Connie S. 1/25/16

The Lladro bell arrived as promised, in good condition. It was packaged nicely. There were zero problems with the order.

Melvin N. 1/18/16

Very quick shipping and well packaged! I was worried as it was intended as a gift but they were quick and thorough in the packaging.

Harry M. 1/6/16

Excellent purchase. Safe packing and speedy delivery.

Diane B. 1/5/16

Ornament arrived on time. Very well wrapped and protected. I will definitely use Best Crystal again.

Laura K. 1/3/16

Arrived early, packaged very well. I would buy from them again. 100% satisfaction.

Steve K. 1/1/16