Shipping Information

Free Ground Shipping on Orders over $59

Best Crystal provides free UPS Insured Ground Shipping throughout the contiguous United States for orders over $59. Orders under $59 are charged a flat ground shipping fee of $9.95, except to Alaska and Hawaii (see below).

Shipping Policies & Rates

Shipping times vary according to the shipping method selected and the shipping distance. For an estimate of how long it will take for you or your gift recipient to receive a particular item, please call us at 1-866-516-0907. If you need to receive your order by a specific date, please call us for help in determining which shipping method to select to meet your deadline. Best Crystal does not guarantee shipping times or delivery dates.

Please note that UPS does not count the day an item is shipped, weekends or holidays as shipping days and does not deliver on Saturdays without a surcharge and special arrangements. Please call us at 1-866-516-0907 if Saturday delivery is required.

In Stock Items

Items in stock in our warehouse in Washington State normally ship the same day the order is received Monday-Friday prior to 3 pm Pacific Time, or the next shipping day if an order is received after our daily shipping pickup, on the weekend or on a holiday. Delivery will usually be in 1-6 business days depending on delivery address.

Shipping from Manufacturers' Warehouses

In some instances, it may be faster to ship an order directly from the manufacturer’s warehouse. Our manufacturers typically ship in-stock items within a few business days of receiving an order. Orders shipped directly from the manufacturer cannot be gift wrapped, but most will still be in the manufacturer's gift box. If you provide us with a gift message and the gift is shipped directly from the manufacturer, we will mail your gift recipient a gift receipt and your gift card with your message and a notation that a gift is being sent directly from the manufacturer on your behalf.

Backordered Items

If we determine that an item you ordered is out of stock, we will contact you by phone or email and provide you with the option of waiting for the items, changing your order or canceling. Best Crystal will not charge your credit card until your order ships.

Express Shipping

For customers needing shipments to arrive faster than using ground shipping, Best Crystal offers UPS express shipping. Rates for faster shipping are listed in the tables below. Express shipping is not available for lighting and some other oversized products - these products are marked "ground shipping only." Best Crystal does not guarantee express shipping delivery dates. Once we hand a package to UPS, its delivery is out of our control. Neither UPS nor Best Crystal provide shipping refunds for delays caused by weather or other factors beyond our control.

Shipping to Hawaii and Alaska

Shipping to Alaska and Hawaii require selection of UPS 2nd Day Shipping. There is a surcharge for lighting and other oversized shipments to Hawaii and Alaska - please call 1-866-516-0907 for a rate quote. If Next Day delivery is needed on an Alaska or Hawaii shipment, please call us to check availability and rates.

International Shipping

Best Crystal only ships to U.S. addresses and only accepts credit cards issued by U.S. financial institutions. Some customers have us ship to a U.S. address and they ship it to an international address.

 

Order Amount UPS 3 Day
Select Insured
UPS 2nd Day
Insured
*
UPS Next Day
Air Saver
Up to $99.99 $24.95 $44.95 $54.95
$100 to $199.99 $35.95 $57.95 $69.95
$200 to $299.99 $46.95 $69.95 $85.95
$300 to $399.99 $57.95 $84.95 $99.95
$400 to $499.99 $69.95 $99.95 $119.95
$500+ $69.95 +6% of amount over $500 $99.95 +8% of amount over $500 $119.95 +10% of amount over $500

 

Calculating Express Shipping Costs for Orders over $500
Example: For a $750 order,
3rd day shipping would cost $69.95 + ($250 x .06 = $15) = $84.95
2nd day shipping would cost $99.95 + ($250 x .08 = $20) = $119.95
Next day shipping would cost $119.95 +($250 x .10 = $25) = $144.95


*
2nd Day is required for AK/HI. There is a surcharge for lighting and other oversized shipments to Hawaii and Alaska - please call 1-866-516-0907 for a rate quote.

 

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Best Crystal Inc, China & Glassware - Retail, Issaquah, WA

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